FREQUENTLY ASKED QUESTIONS
PRODUCTION TIMES ?
DELIVERY OPTIONS & TIME ?
All orders are sent Singapore local couriers unless otherwise specified. This can take 1-2 days upon shipping of the time to get delivered at your front door.
MY ORDER IS A GIFT
WHAT IS AN ECO RESIN ?
We use a solvent free ‘eco-resin’ called Jesmonite. It is an acrylic and water based resin without harmful toxins, durable, flame resistant, and resistant to impact.
HOW DO I RECYCLE MY GRAMS PIECE ?
If for any reason, you end up damaging your GRAMS piece, instead of tossing it in the trash, bring it back to us at our studio and we will take it in, clean it up and process it to be recycled in our future batches of production. For your efforts, we will extend a rebate to you for your next purchase with us ! Safe the planet a few grams at a time !
CAN I REPAIR MY GRAMS PIECE ?
If your GRAMS piece holds sentimental value and you would like to repair it. Our team can access the damages and possibly take it in and help you put it back together. Inspired by the traditional Japanese art of Kintsugi, which is the art of repairing broken pottery by mending the areas of breakage with lacquer dusted or mixed with powdered gold, silver, or platinum, we can try to "mend" your broken heart.